• Khan Market 2nd Floor, Beside Islami Bank Bhaluka Branch, Bhaluka, Mymensingh
  • support@hsbnbd.com
  • Opening Time : 10: AM - 10 PM

These General Terms and Conditions shall be part of the agreement between Hi-Speed Broadband Network and the subscriber.

1. Subscriber has to provide necessary documents and information to establish subscriber’s identification, legal status, and business capacity. Hi-Speed Broadband Network will have the right to examine the same. Hi-Speed Broadband Network will have the right to temporarily disconnect, suspend or terminate the services for giving any false information by the subscriber in any document or otherwise including on the subscription form. If there is any change in the information given earlier, the subscriber shall notify Hi-Speed Broadband Network of such change, failure of which shall entitle Hi-Speed Broadband Network to suspend or terminate the services at its sole discretion.

2. Both parties undertake that any information received by one party marked as confidential shall be kept as confidential by the other party. Such information can only be revealed if it is found that it was already in the public domain or it was already available to the receiving party without violating this agreement or it is required by law.

3. Hi-Speed Broadband Network has the exclusive right and jurisdiction of the title and ownership of the connection and equipment provided by Hi-Speed Broadband Network.

4. Hi-Speed Broadband Network shall provide the services to the subscriber within the agreed timeline. However, in case of any delayed support Hi-Speed Broadband Network will notify the subscriber as soon as it is reasonably practicable.